COVID19 Reopen processes

Imagine Salon & Spa is very pleased to announce we will reopen on Monday, June 8, 2020.

All of our team is prepared, excited, and ready to see you!  Allow me to say "I bet you are ready to see us!"  We have been preparing all week, your phone calls, emails, and texts have been received and we are working through the list. Please be patient.

We encourage you to use info@imaginesalonspa.ca for all correspondence due to the high volume of calls our mailbox may be full. Additionally, your emails are time-stamped and we are better able to reply in sequence. Please do not send several requests through different mediums, your one email is sufficient.

We are now able to offer EYELASH EXTENSIONS, EYELASH LIFT, BROW WAXING, BROW TINTING. Services such as Dermaplanning, Facials, lip & nostril waxing are currently prohibited.

The salon & spa is the same (beautiful as ever) however our processes are different. The guidelines in place are to ensure we meet the highest standards for yours and our team's safety. They are simple to follow and you will be guided through them for your comfort and all of our efficiencies.

• We have installed sneeze guards at the reception desk.
• We have a hand disinfecting station upon arrival and at every station, anti-bacterial hand soap in all our restrooms.
• Our workstations provide adequate safety distancing.
• Our team will wear masks and may wear gloves, face shields, protective goggles for some services.
• To respect the capacity limit established by the authorities our establishment capacity may be capped.
• To meet this guest capacity; our team is adapting their work schedule and the salon is extending its operating hours.  Note that we may not be able to accommodate your usual favorite time slot for a certain period.
• For your protection and relaxation; the shampoo area will be conversation free.
• Note: we will shampoo every client’s hair before haircut.
• Our retail area is fully operational, please ask for assistance; our team will prepare your retail order for you and assist you with your selection.
• If possible, for the time being, we would prefer that you refrain from using cash as a mode of payment. Cash gratuities can be given directly to your service provider for ease.
• When you arrive at the salon, please call reception at 902-832-5218 to confirm your arrival.
• Arrive 10 minutes early to ensure your appointment will start on time. (no shows or last-minute cancellations are subject to a fee)
• You may bring a beverage and a book an iPad or Cell phone with you.
• Once you enter the salon, there will be a sanitizing station with masks if you do not have your own. You will be provided with a bag to keep your cell phone in as well as your payment card. (if you do bring in your purse, please keep it close to you at all times)
• Reception may (or may not) use an Infrared thermometer for acceptable reading
• You will be asked to complete and sign a short health assessment, required by the Nova Scotia Health Authority.
• Your service provider will greet you and provide further instructions

By all of us doing our part, we collectively protect us from further spread. We want to see your smile, we want to give you a hug, we want you to know.....we love you for your kindness, your support, and many encouraging messages. Let us be a place of business that does not just provide beauty services, but a destination your continually proud of and refer to.

Thank you from all of us to YOU!